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Customer Service
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| Our main objective at Excel Technology Europe is customer satisfaction. Customer support and education are services that we consider integral parts of our products. Teams of well trained and certified service professionals in offices throughout the world offer round-the-clock technical support and quick response time. When assistance is needed, we are there to provide technical assistance and ensure maximum uptime of your laser system, worldwide. |
| The following pages will guide you through the features and services our worldwide support network has to offer. |
| Service Support: |
| Our local service support teams are available during their business hours and can be contacted by Telephone, Fax or E-mail (see contacts to locate your nearest service office). |
| For express support please contact us at: |
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| And have the following information available :to enable our service team to immediately select an adequate service specialist for your question. |
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Laser Model |
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Serial Number(s) & Laser test sheet data |
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Detailed description of the problem |
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| Please explore our full service offers and visit the following links: |
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Service support On-Site & In-house repair |
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Product training |
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Maintenance & Service contracts |
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Laser Upgrades |
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Laser installation (Guideline) |
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Maintenance plans |
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Spare Parts, Consumables, Test Equipment, Options and Accessories |
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Repair Exchange Program |
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